Privacy Policy

Wuxi Qianxun New Material Technology Co., Ltd. ("Qianxun New Material", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the data practices described in this policy.

1 Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

Contact us via email, phone, or inquiry forms
Request product samples or quotations
Register for newsletters or updates
Engage in business transactions or partnerships

This information may include: name, company name, email address, phone number, business address, job title, and any other details you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referral sources and clickstream data

2 How We Use Your Information

We use the collected information for legitimate business purposes, including:

Business Operations

Processing inquiries, quotations, and orders

Communication

Responding to requests and providing customer support

Marketing

Sending newsletters and product updates (with consent)

Improvement

Analyzing usage to enhance our website and services

Legal Compliance

Meeting regulatory and contractual obligations

Security

Protecting against fraud and unauthorized access

3 Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

•
Service Providers: With trusted third-party vendors who assist in operating our website, conducting business, or servicing you (e.g., hosting providers, email services), under strict confidentiality agreements.
•
Legal Requirements: When required by law, regulation, legal process, or governmental request.
•
Business Transfers: In connection with a merger, acquisition, or sale of company assets, with prior notice to affected users.
•
With Your Consent: When you explicitly authorize us to share your information.

4 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS

Encrypted data transmission

Access Controls

Restricted data access

Regular Audits

Security assessments

Please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors interact with our site
Preference Cookies: Remember your settings and preferences

6 Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

Access and Portability

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-Out

Unsubscribe from marketing communications at any time

Objection

Object to processing of your information for certain purposes

To exercise these rights, please contact us using the information provided in Section 10.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

8 International Data Transfers

Qianxun New Material operates globally. Your information may be transferred to, stored, and processed in countries other than your own, including China. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Wuxi Qianxun New Material Technology Co., Ltd.

Address: Jiangyin, Wuxi, Jiangsu Province, China

Email: info@qianxun-material.com

Phone: +86 [Contact Number]

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending a notification to your registered email address (if applicable)

Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

12 Children's Privacy

Our services are intended for business-to-business (B2B) use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.